Privacy Policy

Last Updated: 07-13-2026

Goyal Pharma (“Company”, “we”, “us”, or “our”) operates https://goyalpharma.com/ (the “Website”). We are committed to protecting your privacy while providing reliable pharmaceutical distribution services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Website, inquire about products, place orders, or interact with our Services.

By using the Website, you consent to the practices described here. If you do not agree, please do not use the Website.

1. Information We Collect

We collect information you provide and data generated through your use:

  • Personal and Business Information: Name, email, phone, company name, designation, business address, GST/license details, and other details submitted via contact forms, inquiries, or orders.
  • Order and Transaction Data: Product details, quantities, payment information (processed via secure third parties), shipping details.
  • Automatically Collected Data: IP address, browser type, device information, cookies, usage data (pages visited, time spent), and logs for security and analytics.
  • Communications: Records of emails, calls, or support interactions.

We do not knowingly collect sensitive personal data (e.g., health data) beyond what is necessary for legitimate B2B supply chain purposes. We do not target or collect data from children.

2. How We Use Your Information

We use your information to:

  • Process inquiries, quotes, orders, and deliveries.
  • Provide customer support and maintain business relationships.
  • Ensure regulatory compliance (e.g., verifying licensed entities under Drugs and Cosmetics Act).
  • Improve our Website, services, and supply chain efficiency.
  • Send important notices, updates, or promotional communications (you may opt-out of marketing).
  • Prevent fraud, enforce Terms, and protect our rights.
  • Comply with legal obligations.
3. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and security. You can manage cookie preferences through your browser settings. Essential cookies are required for the site to function.

4. Sharing of Information

We may share information with:

  • Trusted service providers (logistics, payment processors, IT support) bound by confidentiality.
  • Regulatory authorities as required by law (e.g., CDSCO, tax departments).
  • In business transfers (merger, acquisition) with appropriate protections.
  • As needed to enforce legal rights or comply with court orders.

We do not sell your personal information to third parties for marketing.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is infallible. You are responsible for maintaining the confidentiality of your account credentials (if any).

6. Data Retention

We retain data as long as necessary for the purposes outlined, legal compliance, or legitimate business needs. You may request deletion where permitted, subject to legal exceptions.

7. Your Rights

Depending on applicable law (including India’s Digital Personal Data Protection Act), you may have rights to:

  • Access, correct, or delete your data.
  • Object to or restrict processing.
  • Withdraw consent (where applicable).

To exercise rights, contact us at [Insert Email]. We will respond within legal timelines. Verification required for security.

8. International Transfers

Data may be processed in India or other jurisdictions with adequate protections.

9. Third-Party Links

The Website may link to external sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy. Changes are effective upon posting the revised version with updated date. Continued use constitutes acceptance.

11. Contact Us

For questions or requests:

Goyal Pharma

#4498, Sham Nagar, Rajpura, Punjab, 140401

Email: goyalpharma89@gmail.com

Phone: +91 9041741010

This Policy is governed by Indian laws.

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